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BAREBOAT CHARTER REVIEW
Name: Mr. and Mrs. James Gleason
Yacht: Jeanneau 36i Classic with Sunsail - Road Town, Tortola
Charter Dates: 2/5/11 - 2/12/11
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
yes
2. Was the yacht clean and in good working condition?
yes
3. Was the yacht's cooking and cleaning equipment sufficient?
yes
4. Was the boat well ventilated?
yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
yes
6. Did you like the area you cruised?
yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
no
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
We think everything about Virgin Islands Sailing and The Moorings is first class.
Very impressive operations.
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Ms. Michele Herbst
Yacht: Sunsail 323/2/1 with Sunsail - Road Town, Tortola
Charter Dates: 2/23/11-3/2/11
Broker: Joann Higgins
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
yes
2. Was the yacht clean and in good working condition?
yes - but see comments
3. Was the yacht's cooking and cleaning equipment sufficient?
yes
4. Was the boat well ventilated?
yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
yes - but see comment
6. Did you like the area you cruised?
yes- but it's gotten too crowded in this season
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
you were terrific
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
When we signed in at Sunsail, we were told, without explanation, that our reserved yacht, a 323, "Will Dream" was being reassigned to "Jamann." What we weren't told was that we had been upsized. To a 423! We boarded, unpacked and began familiarizing ourselves with the vessel. Yes, it was beamier than we had expected. It wasn't till after the starboard-side boat in the adjacent slip departed and the office was closed that we saw the "423" painted on the aft starboard hull
.
They corrected it the next morning, giving us a 343, but only after an anxious night and then incurring several hours of extra work for us (repacking and moving our luggage, running through our personal equipment checklist again now for this boat, filling the water tanks ourselves) and a delayed departure. We were granted an extra five hours sailing time after the contracted return hour in compensation for our delayed departure.
I have chartered 10 times. It is long overdue, on charters everywhere, that there should be labels at each switch and valve. Which way to turn the valve to drain, or to secure the holding tank. Change the circuit breaker label from "Confort" to "Head floor drain." Call the circuit breaker "Cabin lights, 12v outlet" not "Cabin lights." Put a diagram at the two valves that switch among the three water tanks - even Julian who explained the boat systems didn't understand the valving. Making it easier for us makes it safer for us, for the boat, and for the owner. This concept has, after decades and centuries, been effected by making the lines different colors, and therefore easier to avoid an error. The colors are a label. Are you old enough to remember when all the lines were white?
At the chart briefing, give us a pen and a handout with the places and the critical info already written. Yes, that info is available in the cruising guide, (redundancy is the key to safety) but we are trying to absorb and to write notes on his comments that are coming very fast. That handout would be a useful format. Otherwise, the chart briefing was a good, high tech presentation with superb graphics.
Would I do it again? Of course. But not BVI in this season. It's become too crowded. With Sunsail? Yes, if they have the boat that I want in the place that I want at the time that I want.
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Dave Shantz
Yacht: Sunsail Oceanis 423/3/3 with Sunsail - Road Town, Tortola
Charter Dates: 1/22/11-2/5/11
Broker: Joann Higgins
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Staff were professional and attentive to our requests.
2. Was the yacht clean and in good working condition?
The yacht was older than expected (2005) for a Sunsail charter, and a little tired and beaten up. The bimini top req'd repairs before we could leave but they did fix it quickly. The anchor windlass stopped working on the second day, but they came out to get it going again. However, the limit switch required to be reset at least 5 times or more just to get the anchor up. Otherwise, boat o.k. and worked.
3. Was the yacht's cooking and cleaning equipment sufficient?
yes
4. Was the boat well ventilated?
yes-had fans that could be run all night on battary if it got too hot
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
It was pretty quick, but they could tell we knew what we needed. No problems with unexplained devices.
6. Did you like the area you cruised?
yes- tried some new-to-us areas, like St. John Is. in US Virgin Islands, Cain Garden Bay, Saba Rock in Virgin Gorda
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Very pleased with help from Virgin Is. Sailing. Pleased with price we got and choices provided.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. John Griffith
Yacht: Sunsail 39/3/2 with Sunsail - Road Town, Tortola
Charter Dates: 1/4/11-1/11/11
Broker: Joann Higgins
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
They were not entirely friendly, in fact some of them were a little rude
2. Was the yacht clean and in good working condition?
The yacht was clean, however we had a little problem with the anchor and the speakers on the cockpit
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Yes, fans were lovely!
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
The run through the first day was a little fast, hard to take in all the information that was being thrown our way. Perhaps a little slower of an initial introduction to the boat would be helpful
6. Did you like the area you cruised?
Loved it!
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Nope, everything with Virgin Island Sailing was very helpful
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Eric Clegg
Yacht: Beneteau 39 with Sunsail - English Harbour, Antigua
Charter Dates: 12/4/10 - 12/11/10
Broker: Melody Delgado
Area Cruised: Leeward Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes
2. Was the yacht clean and in good working condition?
Yes
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
Yes
6. Did you like the area you cruised?
Yes, but somewhat restricted by reef areas
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Larry Willhite
Yacht: Jeanneau 44i Premier with Sunsail - Road Town, Tortola
Charter Dates: 11/25/10 - 12/2/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
yes
2. Was the yacht clean and in good working condition?
yes
3. Was the yacht's cooking and cleaning equipment sufficient?
yes
4. Was the boat well ventilated?
yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
yes
6. Did you like the area you cruised?
yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
Worked out very well for us. Thank you.
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Kerry McManus
Yacht: Beneteau 343 with Sunsail - Road Town, Tortola
Charter Dates: 11/30/10 - 12/6/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
absolutely
2. Was the yacht clean and in good working condition?
absolutely
3. Was the yacht's cooking and cleaning equipment sufficient?
absolutely
4. Was the boat well ventilated?
absolutely
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
absolutey
6. Did you like the area you cruised?
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. George Frank
Yacht: Jeanneau 39i Premier with Sunsail - Oyster Pond, St. Martin
Charter Dates: 11/27/10 - 12/4/10
Broker: Melody Delgado
Area Cruised: Leeward Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
yes
2. Was the yacht clean and in good working condition?
yes
3. Was the yacht's cooking and cleaning equipment sufficient?
yes
4. Was the boat well ventilated?
yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
yes
6. Did you like the area you cruised?
yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
no
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
we really had a good time
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Jeff Pernick
Yacht: Beneteau 343 with Sunsail - Road Town, Tortola
Charter Dates: 11/26/10 - 12/11/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes
2. Was the yacht clean and in good working condition?
Lots of little issues. Boat getting tired
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
Yes
6. Did you like the area you cruised?
Yes!
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Nope
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Walter Bosse
Yacht: Beneteau 343 with Sunsail - Road Town, Tortola
Charter Dates: 11/13/10 - 11/20/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes, for the most part everyone was very friendly and helpful.
2. Was the yacht clean and in good working condition?
Yes, very clean and everything was fine. However, as I pointed out during the debriefing, I found the pillows and cushions/mattresses had somewhat of a "sweat or musty" odor.
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes, except for the coffee percolator which needed to be replaced
4. Was the boat well ventilated?
Yes.
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
Yes, although I would have prefered an earlier briefing session so that we could have begun our charter sooner.
6. Did you like the area you cruised?
BVI - of course!
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
I dont know how but thank you in any event.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
Some of the food (i.e. bacon, ranch dip) provided had "best before" dates before or during our week charter. I should have checked these items when they were delivered and therefore avoided throwing them out later.
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Ms. Annya Broderick
Yacht: Sunsail 36IP with Sunsail - Road Town, Tortola
Charter Dates: 11/7/10 - 11/12/10
Broker: Joann Higgins
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes.
2. Was the yacht clean and in good working condition?
Yes.
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes.
4. Was the boat well ventilated?
There weren't many opening ports/hatches, but it was ok for what was available.
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
Yes.
6. Did you like the area you cruised?
Yes, it was absolutely beautiful and I'd love to go back!
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No, VIS was very helpful and answered all my questions.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Barry Simmons
Yacht: Leopard 384 Premier with Sunsail - Road Town, Tortola
Charter Dates: 10/11/10 - 10/21/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes, Absolutely
2. Was the yacht clean and in good working condition?
Yes, It was certainly nice to have such a new boat with everything working perfectly.
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Yes. I was surprised to find that this boat had dockside AC. What a welcome addition on the sleepabaord night.
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
Yes
6. Did you like the area you cruised?
Always
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Everything was great.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. and Mrs. Larry Clarke
Yacht: Jeanneau 36i (upgraded) with Sunsail - Road Town, Tortola
Charter Dates: 10/17/10 - 10/23/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
yes
2. Was the yacht clean and in good working condition?
yes
3. Was the yacht's cooking and cleaning equipment sufficient?
yes
4. Was the boat well ventilated?
could of been better
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
yes
6. Did you like the area you cruised?
yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Melody was the BEST and we had a great time...She made the experience wonderful & hassle free
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
I would be happy to recommend Melody to anyone. Thank you for a wonderful
time and great memories...
Larry and Kathy Clarke
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Barry Simmons
Yacht: Leopard 384 Premier with Sunsail - Road Town, Tortola
Charter Dates: 10/11/10 - 10/21/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes, Absolutely
2. Was the yacht clean and in good working condition?
Yes, It was certainly nice to have such a new boat with everything working perfectly.
3. Was the yacht's cooking and cleaning equipment sufficient?
4. Was the boat well ventilated?
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
6. Did you like the area you cruised?
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Javier Morales
Yacht: Jeanneau 39i Premier with Sunsail - Road Town, Tortola
Charter Dates: 7/23/10 - 8/1/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes, very much, as usual.
2. Was the yacht clean and in good working condition?
Radio had blown out speakers (poor sound), and reefing system was difficult to deal with (possibly due to worn out lines curling inside the boom). Clean, yes.
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes.
4. Was the boat well ventilated?
Yes.
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
Yes.
6. Did you like the area you cruised?
Yes.
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
You did a great job. Thanks again.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
The boat ("Pinguino") handled well the perfect sailing conditions (3-5 ft waves/ 15-20 knots winds) we encountered. As noted, the reefing system was not working well, it got stuck the first time we raised sail and had to sail one leg with a 2nd reef in; later had to disconnect the reefing lines in order to raise the full mainsail. Did not use the radio due to poor speakers. O/W, great boat - we did Tortola/ Beef/ Virgin Gorda/ Anegada/ Norman without any serious boat problems.
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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