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SUNSAIL CHARTER REVIEWS

 

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Yacht: Leopard 444-Classic with Sunsail - Road Town, Tortola.

Name: Eric Steidley
Charter Dates:
6/7/15 at 6pm to 6/14/15 at 11am
Broker:
Mallorie Lewis
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Relatively neutral.

2. Was the yacht clean and in good working condition?

Yes it was very clean and everything worked. Impressed when things broke they came out and fixed it.

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

the aft cabins were a bit stuffy but not so bad

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

felt a little rushed

6. Did you like the area you cruised?

loved it

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

yes.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

I would not mind explaining the issue further but I think VIS did have good generic advice about cruising in the area with the information that was provided but I think you could have gone into a little further depth by explaining the "insiders" guide to sailing and traveling there. For example the ferry service that we took from Tortola to STT was late coming home ("oh that always happens" was the comment from the lady at the dock) which would have been a minor deal except we missed the flight out which would have not been a big deal except it took two more days to get a flight with seats. Theses little things add up....A careful look at our schedule/itinerary by an "insider" would have been clear that the connections were not well thought out. Next the check out at the Marina was kind of impersonal and it didn't feel like Sunsail did anything special for us -- it was all being handled by the marina company which I guess was OK but it felt sort of "big corporate" for me. The guy that did the captains review was not all that knowledgable about "sailing" per se...he was sort of just going over the checklist it seemed. Nice guy but the answer to most questions was "don't worry about it"

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

We did have a great sailing experience overall -- 5 stars -- what a beautiful setting you have there. I think my family would love to come back every year if possible. Perhaps on a monohull. my cell is 480-282-0257 -- would love to talk anytime and look forward to hearing about specials.
 

 

Review Date: 07-07-2015

Yacht: Jeanneau 38

Name: Jeff & Lizabeth Fleenor
Charter Dates:
6/16/15 sleep aboard at 6pm to 6/27/15 at 11am
Broker:
Mallorie Lewis
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Every person at the Sunsail compound was friendly, helpful, respectful, and very accommodating.

2. Was the yacht clean and in good working condition?

Very clean, well provisioned with plenty of linens and essential trashbags/toilet paper.

3. Was the yacht's cooking and cleaning equipment sufficient?

Cookware and galleyware was sufficient for the 12 days we cooked and cleaned.

4. Was the boat well ventilated?

The BreezeBuster was great on the bow. However, one or two more fans down below would have helped on still evenings/nights.

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes, the check-out captain was very informative.

6. Did you like the area you cruised?

Yes, we sailed to seven islands, including Anegada, and nailed nine for nine mooring balls!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Travelers should be warned the about erratic ferry schedules. While we were told the 9:45 a.m. ferry would get us to St. Thomas and through Customs in time for a 12:30 p.m. flight, the ferry was 45 minutes late and we missed our flight.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

"Samba Girl" - a 38 dual-wheel Jeaneau was a phenomenal boat for our 15 days in the BVI celebrating our 15th wedding anniversary. She powered through 8-foot seas with 27 knot winds on the way back from Anegada like a champ! Great layout down below with lots of room. Excellent supplies on board with lots of linens. Dual-wheel was a treat and the chart plotter was essential The BVI sailing guide provided by VI Sailing was the latest publication and well worn when we finished the charter. We used the VI Sailing website for plenty of itinerary and provisioning ideas, as well as great reminders when traveling to the area. This is our third time to the BVI, and when we come back again the near future, we will definitely use VI Sailing! Thanks again for the great service, helpful information, and phenomenal boat! Clink!

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

We will probably charter within the next 2-5 years - usually a milestone anniversary or retirement event!
 

 

Review Date: 07-07-2015

Yacht: Leopard 444 Premier with Sunsail

Name: Steve Greig
Charter Dates:
6/22/15 at 6pm - 6/30/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Front desk staff not that freindly or accomodating.

2. Was the yacht clean and in good working condition?

Yes

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 07-06-2015

Yacht: Jeanneau 41 with skipper with Sunsail

Name: Tony Puglia
Charter Dates:
6/21/15 sleep aboard at 6pm - 6/29/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Leeward Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes, it was a true pleasure. Please extend our thanks to Petra and staff!

2. Was the yacht clean and in good working condition?

Yes. Seemed the batteries were weak; needed to run engine more than I anticipated.

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes it met our all of our needs,

4. Was the boat well ventilated?

Yes with the forward hatch open at night.

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Our Skipper Vincent took great care of us. He shared his knowledge of some of the most beautiful spots to stop along the joureny for the evening. We stopped in St Martin, Anguilla, St Bart's

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Plan our next trip for June 2016 from St Martin to Guadeloupe!!

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

It exceeded our expections! We Request Vincent as our Skipper on next cruise.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

June 18- 29 2016 Will a 12 day cruise give us time enough time to go to Gaudeloupe, Antigua, St Kitts, Nevis?
 

 

Review Date: 07-03-2015

Yacht: Jeanneau 44i (4 Cabin) with Sunsail

Name: Paul Carew
Charter Dates:
6/5/15 at 6pm - 6/12/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

Yes, but bow thrusters were disabled

3. Was the yacht's cooking and cleaning equipment sufficient?

So so. Oven broiler grill would not stay alight

4. Was the boat well ventilated?

Ok

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Paper work coordination for charter was not clear

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

I would use vi sailing again

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Next year
 

 

Review Date: 06-30-2015

Yacht: Jeanneau 38 with Sunsail

Name: Mark Stillwell
Charter Dates:
6/13/15 at 6pm to 6/24/15 at 11am
Broker:
Mallorie Lewis
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes, staff were great

2. Was the yacht clean and in good working condition?

Yes, however, the yacht was showing its age. Galley top was delaminating. stove knobs warn. Refrigerated quit working properly last day.

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

No, the boat design brought the v-berth hatch air aft of the berth so not much air on bed

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

yes. Our 5th time in BVI.

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Jeanneau 38 sail great. overall an excellent boat. Throttle/shift handle broke as we were leaving dock with Sunsail pilot. He jumped into dingy and pulled her back to dock. New unit was installed in less that an hour. I like that Sunsail had pilot captain boat as we left and returned to dock as their boats are separated only by 10" fenders.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

2-3 years
 

 

Review Date: 06-29-2015

Yacht: Sunsail Leopard 384 with Sunsail

Name: Jim Cherry
Charter Dates:
6/12/15 at 6pm - 6/22/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

Clean and generally good working condition except for fridge and heads

3. Was the yacht's cooking and cleaning equipment sufficient?

No large skillet, only one wine glass. Only cleaning equipment was sponge in galley and brush for deck.

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Excellent. BVI is the best sailing ground.

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

I cannot think of anything else you could have done. Your help was excellent.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Fridge drawer slid open when sailing and was replaced during trip by Sunsali but the new drawer did the same thing. We used cockpit cushions to jam it closed. Freezer did not work properly and bad drainage caused melting ice water to run over cabin sole requiring us to keep a towel on the cabin sole. Both heads back filled and handle in starboard head very hard to use. Sunsail tried to fix with silicon spray which we continued to use every day with no success.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

2016
 

 

Review Date: 06-26-2015

Yacht: Leopard 444 Premier Plus (Free upgrade from 384) with Sunsail

Name: Julie Oxner
Charter Dates:
6/13/15 at 6pm - 6/23/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes. We had the BEST boat briefing we have ever had (can't remember the briefers name but he was very nice and helpful).

2. Was the yacht clean and in good working condition?

Yes. This was by far the BEST yacht we have ever sailed. Everything was new (even had tags on them).

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes! Brand new.

4. Was the boat well ventilated?

YES. We loved the generator with AC at night, though the breeze through the cabins would have been enough.

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes, see response to number 1.

6. Did you like the area you cruised?

Yes, favorite place on earth!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Nope, you guys were amazing as always!

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Would love to sail again in Jan/Feb 2016!
 

 

Review Date: 06-25-2015

Yacht: Sunsail Leopard 444-Classic

Name: Susan Cobb
Charter Dates:
5/29/15 at 6pm - 6/6/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes-very

2. Was the yacht clean and in good working condition?

Fair

3. Was the yacht's cooking and cleaning equipment sufficient?

Fair

4. Was the boat well ventilated?

Fair- horrible stench for first 2 days but once the holding tanks were opened out in the channel was much better

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Fair- however, they did not show us where the main breaker was placed, so when it tripped, we could not find it and had to wait for assistance-would be beneficial if some type of manual be provided

6. Did you like the area you cruised?

Loved it!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Not really-VIS was fantastic and went above and beyond to assist us with setting up our cruise-

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Besides a few little bumps(such as the orientation to the electrical panel and the cord to the dinghy motor breaking)we had an exceptional cruise. Joann at VIS guided us through our process for chartering through Sunsail and I would highly recommend them again.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

2016
 

 

Review Date: 06-16-2015

Yacht: Leopard 444 Premier with Sunsail

Name: Joe Gaither
Charter Dates:
6/1/15 at 6pm - 6/6/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Very helpful and accommodating.

2. Was the yacht clean and in good working condition?

Good working condition: no issues but it wasn't as clean as I had expected. More attention should be give to the floor storage compartments.

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes, but we should have been told that the freezer was on top. We wasted some food before figuring it out.

4. Was the boat well ventilated?

Yes and the AC worked great.

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

With the exception of the freezer issue, yes.

6. Did you like the area you cruised?

Everyone had a great time and enjoyed the adventures; can't wait to do it again.

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

If we knew in advance that we could ship a cooler of food we would have. This could have saved us time and money.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

The boat performed just as I hoped. The only complaint from the crew was that the beds were uncomfortable. With the exception of the teenagers sleep was difficult to obtain. I also appreciated the free cell phone. The VHF was hit and miss so having the phone made coordinating our return much easier. Given the price we paid I expected one or more options on water toys to be included. We paid $200 for two paddle boards that in my opinion should have been standard equipment or least an option. At least one set of waterproof handheld VHF radios should be included for when the crew takes separate excursions.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

We plan to go again this December but I think we will book it ourselves. While we had a great time and the charter lived up to our expectations the realization that I could have saved about $2k had I waited and booked it myself was a bitter pill to swallow.
 

 

Review Date: 06-10-2015

Yacht: Sunsail Leopard 444-Classic with Sunsail - Road Town, Tortola

Name: Paul Fry
Charter Dates:
5/23/15 at 6pm - 5/30/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

yes

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

Of course

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

This was our secound time to book with VI Sailing and we could not have been happier. You all are wonderful!

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Around the same time next year!
 

 

Review Date: 06-09-2015

Yacht: Leopard 444 Premier with Sunsail

Name: Jude & Michele Kirk
Charter Dates:
5/21/15 at 6pm - 5/30/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

Yes

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No Melody was very helpful. The book you sent us ahead of time was was wonderful. The info on the web site covered everything. Thank you

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Perhaps In the next 12 months
 

 

Review Date: 06-08-2015

Yacht: Jeanneau 47 Premier Plus with Sunsail

Name: Mark Sloat
Charter Dates:
5/8/15 at 6pm - 5/16/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

Yes

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Absolutely. I am certain it doesn't get any better than this...

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Maybe offer a provisioning consultant... We, like 85% of cruisers, ended the charter with tons of left overs...

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

With in 18 months in either Belize or BVI again...
 

 

Review Date: 05-26-2015

Yacht: Jeanneau 41 Premier with Sunsail

Name: Rick Schoenlank
Charter Dates:
4/24/15 at 6pm - 5/2/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes they were

2. Was the yacht clean and in good working condition?

yes - a few problems with boat realized after getting underway - toe rail on swim platform damaged and anchor sleeve on bow loose - all else good

3. Was the yacht's cooking and cleaning equipment sufficient?

yes it was

4. Was the boat well ventilated?

yes- after cabins stuffy

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes they did

6. Did you like the area you cruised?

of course!!!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no complaints

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

we had a great week

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

no plans as of now
 

 

Review Date: 05-17-2015

Yacht: Jeanneau 51 Premier with Sunsail - Road Town, Tortola

Name: Gary Kelley
Charter Dates:
4/25/15 at 6pm - 5/5/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
3
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

yes

3. Was the yacht's cooking and cleaning equipment sufficient?

oven would light but flame so low it was useless, would not heat anything up, cleaning utinzles adequate

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

had issues with genset throughout trip, would run and trip breakers. ultimately the impeller failed. when i went through the mechanical briefing i asked when the impeller was last checked was told it had not been checked, i asked to have it checked and they said no point because it was working

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 05-07-2015

Yacht: Jeanneau 41 with Sunsail - Road Town, Tortola

Name: Julio Salimbeni
Charter Dates:
4/11/15 at 6pm - 4/18/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

very

2. Was the yacht clean and in good working condition?

yes

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

There was some confusion on the provisioning. I paid for a 4th crew member, but Sunsail only provisioned us for 3. Didnt realize it until under way, so I didnt complain.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Next year
 

 

Review Date: 05-02-2015

Yacht: Sunsail 47/3/3/ Premier Plus with Sunsail - Road Town, Tortola

Name: Mihai and Daniela Alexianu
Charter Dates:
3/21/15 at 6pm - 3/28/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

yes

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

no

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

oh, yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

not really.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

I didn't like the rigging on the boat. Please provide briefing in the afternoon to be able to leave harbor on Saturday night.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

January 2016
 

 

Review Date: 04-13-2015

Yacht: Jeanneau 36i with Sunsail - Road Town, Tortola

Name: Westy Egmont
Charter Dates:
3/27/15 at 6pm - 4/4/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Very

2. Was the yacht clean and in good working condition?

Very clear. Had two serious issues with the yacht

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Excellent

6. Did you like the area you cruised?

very much

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

maybe but my concern is Sunsail

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

At the return debriefing I explained my two concerns, enough to make me think about other charters. You are clearly a Sunsail agent so I will repeat. This particular boat is at the end of its fleet life. Perhaps it belongs in Footloose already. The aft is well protected but odd to see panels screwed all over the stern. Underneath, damage? The mast was so creaky that sleep was impossible. After loosing sleep, I did a 2 AM configuration of sheets to silent the mast that is not well secured, at least in a NE rolling mooring field at Marina Cay. The big frustration was a broken alarm system. The fuel and battery gauges were broken and the alarm would go off repeatedly during the night. Two nights of lost sleep impact a holiday week. I called and they seemed knowledgeable of the problem but noting did more than silence it until some other random moment and unfortunately, two of the many were in the middle of the night.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

6 times now with Sunsail but I went to NANNY Cay to see some other boats. Next year, March is the probable next charter.
 

 

Review Date: 04-06-2015

Yacht: Sunsail Leopard 444 Premier Plus with Sunsail - Road Town, Tortola

Name: Michael Gutschmit
Charter Dates:
3/8/15 at 6pm - 3/18/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

Yes

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

So so; the staff member incorrectly told us where the life vests were located. We could not find them once underway.

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No, you were very helpful

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

The berths in the sunsail 444 were incredibly uncomfortable. Mattresses were extremely hard. We have chartered from other companies and have never had this problem.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 04-06-2015

Yacht: Sunsail Jeanneau 36I with Sunsail - Road Town, Tortola

Name: David Jones
Charter Dates:
3/13/15 at 6pm - 3/20/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
1
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

Sort of: I had to fill the water tanks (hadn't been filled), and the gas (found this out on day 2) in the dingy was only half full at the start.

3. Was the yacht's cooking and cleaning equipment sufficient?

Absolutely

4. Was the boat well ventilated?

Yup

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Bit quick...took a bit to get the water tank valves sorted out.

6. Did you like the area you cruised?

Lived it

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Probably not (the problems we experienced...see below) were mostly mechanical and needed to be addressed on the fly

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Was plagued by problems with the bilge (4-5" of water sloshing around on day 3, bilge pump float switch crimp connectors broken so float was not working), house battery (ongoing throughout trip...they attended twice to deal with but it was never sorted out: I would sail sans instruments, as the warning buzzer would go off in the middle of the Drake, in the middle of the night...was probably a dead cell but, again this was never fully resolved--we spent sometimes 6 hrs a day running the engine to charge up the battery), and a worn out engine fan belt (went while we were making our way through the gap into Gorda Sound), and a leaky bilge (stuffing box?, or maybe a keel joint problem). I met with a manager (he had a meeting on Friday and was not able to talk to me until about 3:00 (was made aware of this at about 12:00) and the compromise that we arrived at was that he would give me a voucher for two days of our charter, toward another one. Not what I was hoping for but this was the best he could do. So gorgeous place to have a holiday that we would love to go back to, and the boat sailed well but really needed system work. As someone who has worked in the industry, I can say that much of what we struggled with (frustrating not having tools, and a spare belt around) is the sort of thing that would have been caught as part of what, in this part of the world, is part of a routine spring check and maintenance that would take at most 4 hours (1 guy). We also had some issues (order not showing up, and then being short several items) with provisioning (Riteway) but we're hoping to have this sorted out with them directly.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Not sure...we'll go back to that part of the world for sure. But, again, the boat was not a bad boat but it needed work. Rating below reflects how what was, for the most part excellent service, was overshadowed by not being able to run more than one light at night, and then, with only the anchor light on, having the battery warning go off in the middle of the night. This was really too bad.
 

 

Review Date: 04-03-2015

Yacht: Sunsail Leopard 444 Premier Plus with Sunsail - Road Town, Tortola

Name: James Frary
Charter Dates:
3/7/15 at 6pm - 3/14/15
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

Yes

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes - checkout skipper took care of this

6. Did you like the area you cruised?

Loved it, can't go wrong here

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

i really liked the service - spent time with individual company websites before finding your site and it was much easier to choose a boat and charter company working through you. no brainer to recommend you to my friends. would be great if you provided this service in other charter destination areas, as well as comparisons of those destinations to help pick the next vacation!

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

next march
 

 

Review Date: 04-02-2015

Yacht: Jeanneau 36i with Sunsail - Road Town, Tortola

Name: Jeff Meredith
Charter Dates:
3/21/15 at 6pm - 3/28/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

Yes

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

April 2016
 

 

Review Date: 03-30-2015

Yacht: Sunsail 44I/3/3 with Sunsail - Oyster Pond St. Martin

Name: Dale Smirl
Charter Dates:
3/2/15 at 6pm-3/10/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Leeward Islands
Overall Rating:
3
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

clean, but most instruments did noyt work. very difficult to race without instruments!

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

No. Boat had just come from tortola and was missing many items, including charts for St. Martin and basic instuctions for this boat.

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No.You were great in every respect.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Greece, Bahamas or Key West
 

 

Review Date: 03-30-2015

Yacht: Leopard 444 Premier with Sunsail - Road Town, Tortola

Name: Shane & Tanya Allen
Charter Dates:
3/14/15 at 6pm - 3/21/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes.

2. Was the yacht clean and in good working condition?

Yes, no issues

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes, only recommendation is a grill brush to help clean the grill between cookings.

4. Was the boat well ventilated?

Yes, best air temp of all our trips.

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes, had no problems

6. Did you like the area you cruised?

Yes,

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

All was good. Only challenge we had was using hte Sunsail provisioning. No good way to confirm they got the order and they didin't get even though we were charged for. Worked out, but require more effort than I had hoped.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

All went well as we enjoyed the week.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Uncertain at this time, but not before next year.
 

 

Review Date: 03-25-2015

Yacht: Jeanneau 36I with Sunsail - Road Town, Tortola

Name: Tom Calvert
Charter Dates:
3/14/15 at 6pm - 3/21/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

mostly

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes, numerous fans located throughout, natural ventilation was marginal

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

ok job, wasn't explained to me that dingy outboard had to be in forward gear to lift from water

6. Did you like the area you cruised?

loved it

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no, your service was excellant

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 03-24-2015

Yacht: Leopard 444 with Sunsail - Road Town, Tortola

Name: Russ and Linda Doran
Charter Dates:
3/14/15 at 6pm - 3/21/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
3
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes very friendly, especially the manager Saturday morning. However, the customer service representative, Michelle who was rude.

2. Was the yacht clean and in good working condition?

No

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Average. there were a few items along the way we realized they didn't discuss with us. But we figured it out.

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Melody did a great job.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Boat was pretty beat up; including safety issue problems. 1. the webbing holding the nets frayed during sailing and broke 2. mold and rust in the fresh water lines/tanks......not usable 3. Two cabin doors would not stay latched closed while under sail 4. Refrigeration door was leaking grease on the floor making it slippery, and ball bearings fell out each time it was opened. Did not keep the food cold. Freezer worked great. 5. The auto-start button on the stove worked intermittently, using matches was fine. 6. We asked when creating the provisioning list if the grill was charcoal or propane. Being told charcoal, we purchased several bags....but it was propane and not enough The boat not being properly provisioned cost us a lot of delay time: 6. Salon cushion was not on board, we asked Saturday night and again first thing Sunday morning. It took an additional 2 hours for them to find the cushion. 7. The wrong water toys also took additional time to be located and brought to the boat. 8. Food Provisioning was poor: incomplete, numerous "replacements" that were not equivalent, poor quality meat, some dairy products were 2 days from expiration date. Went to Rite-Way twice to fill-in. And again on Virgin Gorda 9. Not enough linens for 8 people and 5 beds ********Sunsail did not answer their phone while we were sailing ~Another Marina helped us repair the nets ~We purchased a lot of extra bottled water and paid to shower ashore

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

unsure
 

 

Review Date: 03-23-2015

Yacht: Jeanneau 41 Premier Plus with Sunsail - Marigot Bay, St. Lucia

Name: Daniel Prochaska
Charter Dates:
3/1/15 at 6pm - 3/8/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Windward Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Great

2. Was the yacht clean and in good working condition?

Great

3. Was the yacht's cooking and cleaning equipment sufficient?

Great

4. Was the boat well ventilated?

Great

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

St lucis Staff suggested overnight locations on St Vinvent (Rock side café) and bequia along with names and phone numbers that were very helpful. Great Staff

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

45'-50' cat in the BVI early 2016 bareboat
 

 

Review Date: 03-20-2015

Yacht: Jeanneau 41 with Sunsail - Road Town, Tortola

Name: Jim Ewing
Charter Dates:
3/1/15 at 6pm to 3/8/15 at 11am
Broker:
Mallorie Lewis
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

Yes

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes - of course it is an amazing location

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Next year (Winter) - perhaps Antigua
 

 

Review Date: 03-20-2015

Yacht: Leopard 444 Premier with Sunsail - Road Town, Tortola

Name: Stuart Sheldon
Charter Dates:
2/5/15 at 6pm - 2/12/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Very

2. Was the yacht clean and in good working condition?

Very

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

loved it

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

all was good

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

After doing charters in 2014 and 2015, we will be taking 2016 off. Keep me posted on any changes.
 

 

Review Date: 03-18-2015

Yacht: Sunsail Jeanneau 41 Classic with Sunsail - Road Town, Tortola

Name: Lou Colombo
Charter Dates:
2/17/15 at 6pm - 2/25/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

So So Navigation Unit wuld not pivot and face tiller. Mainsail difficult to raise and lower

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

Just ok

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No Thanks for your help

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Joann was greatt

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Nt sure
 

 

Review Date: 03-15-2015

Yacht: Jeanneau 38 - Premier with Sunsail - Road Town, Tortola

Name: Patrick Wilhelm
Charter Dates:
2/26/15 at 6pm to 3/6/15 at 11am
Broker:
Mallorie Lewis
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes very much

2. Was the yacht clean and in good working condition?

The yacht was clean but the engine was not in good working condition a

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes. I could have personally asked more questions on the rigging but I told the staff that I was all set with the rigging

6. Did you like the area you cruised?

Absolutely!!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No. The issues were addressed timely although the engine problem did persist.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Perhaps in March of 2016
 

 

Review Date: 03-10-2015

Yacht: Sunsail Leopard 464 Classic with Sunsail - Road Town, Tortola

Name: Steve and Jennifer Dalgarno
Charter Dates:
2/8/15 at 6pm - 2/16/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Very much so

2. Was the yacht clean and in good working condition?

Yes

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes, we had several requests prior to departure and the staff was very accommodating

4. Was the boat well ventilated?

Yes, however we had showers every night so we had to close up boat and use A/C which worked very well

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Simone was excellent

6. Did you like the area you cruised?

Loved it

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Trip was everything everyone hoped it would be!!

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Couldn't have asked for better family vacation! Definitely a bucket list adventure!

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Not sure, however getting a lot of interest from friends who have seen pics and expressed an interest in putting together a trip. So we'll see
 

 

Review Date: 03-09-2015

Yacht: Sunsail Leopard 464 Classic with Sunsail - Road Town, Tortola

Name: Steve and Jennifer Dalgarno
Charter Dates:
2/8/15 at 6pm - 2/16/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes Great!

2. Was the yacht clean and in good working condition?

Yes TV and DVD did not work and they did not tell us till we returned that something could have been done!! We did let them know before we left!

3. Was the yacht's cooking and cleaning equipment sufficient?

Could have used a bigger fry pan. We had to get a perk pot before leaving they only had a small electric

4. Was the boat well ventilated?

YES

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Loved it!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Should have been more specific as to how important it is to use a Sunsail Only Cab at the airport!!! My son and Daughter inlaw had a horrible experience!! they were dropped off at the wrong marina and had to walk at night not know where to go or how to get in touch with anyone. With all their bags in tow!!!

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

It was all good! We had a wonderful Captain who did a lot of research before be arrived. He has been several times before. He had everything charted out and was able to make changes due to weather when ever necessary

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Possibly next year
 

 

Review Date: 03-02-2015

Yacht: Leopard 444 with Sunsail - Road Town, Tortola

Name: B&G K...
Charter Dates:
2/7/15 at 6pm - 2/14/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

yes

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

love the bvi

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes, Initials only please.

9. Additional comments on your charter?

I preferred the Sunsail Leopard 444 to Moorings boats of comparable size. The forward salon was nice. The winch in the cockpit was convenient for raising the main without assistance. One exception was the absence of a conventional mainsheet traveler. I didn't care for the two mainsheet arrangement on the 444.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 03-02-2015

Yacht: Leopard 384 with Sunsail - Road Town, Tortola

Name: G&C R...
Charter Dates:
2/10/15 at 6pm - 2/17/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes -- they were great!

2. Was the yacht clean and in good working condition?

yes

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes -- briefing was quick and we missed a few things and had a few questions once we were out -- but we figured things out

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes, initials only please

9. Additional comments on your charter?

Loved the Sunsail base set up! Boat was great!

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

within the next 2-3 years
 

 

Review Date: 03-02-2015

Yacht: Leopard 444 with Sunsail - Grenada

Name: Ken Allman
Charter Dates:
1/28/15 at 6pm - 2/21/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Windward Islands
Overall Rating:
3
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

yes but had issues during our trip

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

sort of

6. Did you like the area you cruised?

loved it

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no, you were great

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 03-02-2015

Yacht: Jeanneau 44i (3 cabin) with Sunsail - Road Town, Tortola

Name: Marv Meier
Charter Dates:
2/15/15 at 6pm - 2/25/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
2
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

No, the boat was very tired and many items were either broken or simply not working. I needed to repair hinges, ladders, main table and lockers. The batteries were the most frustrating!! We ran our boat two plus hours at 1600 RPM twice daily as instructed but at least twice daily we has low battery warnings flashing on our nav panel. The engine battery was the worst as there were several occasions where it did not start the engine. On our last day the engine stopped running while under way at low speed and it took about 5 min to restart it with the moter barely turning over!! This was not relaxing or enjoyable.

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

The staff member only had general knowledge of the yacht. We had to learn several parts of the boat together and several aspects of the boat were not even explained.

6. Did you like the area you cruised?

Yes!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Only to make it more clear of the age of the boat we were taking out. We would not accept a boat of this age again.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

This boat either should be retired from Sunsail or undergo significant updates. The GPS was very old and the screen was at best 6 inches with no SOG feature, the knot meter did not work, the wind meter did not work for the first 5 days. In addition the teak and overall finish of the boat was very tired.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Most likely in 2 years
 

 

Review Date: 03-02-2015

Yacht: Jeanneau 44i (4-cabin) with Sunsail - Road Town, Tortola

Name: Walter Bevilacqua
Charter Dates:
2/21/15 at 6pm - 2/28/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes, fantastic

2. Was the yacht clean and in good working condition?

Yes, had a few issues. see below

3. Was the yacht's cooking and cleaning equipment sufficient?

perfect

4. Was the boat well ventilated?

yes, for a monohaul :)

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes, great job

6. Did you like the area you cruised?

perfect

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No, everything was great.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Boat issues: ( I told Sunsail about these issues) 1. Leaking fuel tank line on dingy. (we worked through it, we had to disconnect and reconnect every time that we ran it) 2. Broken zipper on Bimini. 3. Jammed slug on main. We were able to free it.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Next year. 10 days, will be looking for a Catamaran... We don't have dates yet.
 

 

Review Date: 03-02-2015

Yacht: Sunsail Leopard 384 Classic with Sunsail - Placencia, Belize

Name: David Hamman
Charter Dates:
2/7/15 at 6pm-2/14/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Belize
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

The boat was clean. I believe there was a problem with the generator? An alarm went off a couple of nights because of a low battery? Nothing major though.

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

I don't think so.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Joann Higgins was very helpful in preparing us for our charter and responded promptly to any questions we had. Shane Young our skipper was both professional and personable in regards to being the captain of our boat. He had a great personality and was a perfect fit for our crew.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 02-27-2015

Yacht: Sunsail Leopard 444 Premier with Sunsail - Placencia Belize

Name: William and Rebecca Vickers
Charter Dates:
2/07/15 at 6pm-2/14/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Belize
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Very much

2. Was the yacht clean and in good working condition?

Yes and worked perfectly

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes. Would of loved a blender and sharper knives.

4. Was the boat well ventilated?

Had a/c but it was also well ventilated without a/c on Our 2nd boat did not have a/c and nights were generally cool and they did not feel they needed it during our week

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

Very much !!!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Although Belize was challenging due to recent changes in Belize laws stemming from 2 charter boats damaging reefs, it was well worth the effort Possibly due to the reef damage, the chart briefing was the most extensive I have heard The Belize cruising guide is not very detailed or accurate in some areas, only as a comparison to other popular bareboat destinations in the Caribbean. As a suggestion, Sunsail should allow charters to go to Glovers Atoll and/or make it easier to hire a skipper for 1-2 days. Navigation out there was far easier than some of the sailing inside the barrier reef. One of our crew members kite boarded out there from Tobacco Caye. It was wonderful out on the Atoll especially regarding the diving, snorkeling, and fishing. Skippers apparently don't mind sleeping on the kitchenette birth for the short period We were lucky enough to get a skipper while down in Placencia thru the help of the base manager. We enjoyed the skipper so much he asked him to stay an extra few days. Giving the new laws requiring bare boats to pay for reef damage they cause, (the prices are too high based on what we heard), I would recommend boats getting a skipper if possible, as an insurance policy. If not, consider getting your own insurance to cover reef damage. The paper charts and GPS charts can not be completely relied on as they tell you in the chart briefing. The navigation is not that difficult if their is good visibility and your vigilant. We covered a lot of ground, more than most bare boats since we had a skipper on the second boat. We believe the new Belize laws for chartering will be beneficial to protecting the reefs. This is only a good thing. During our charter, we found a large fishing net that had drifted onto the reef and had caused moderate amounts of reef damage including killing 40+ groupers, 2 turtles, and numerous other species. The understaffed Belize Police Authority, Marine rangers, and our diving guide took this all very seriously. There are a couple dive shops on the Islands not mentioned in the Belize cruising guide. Also though, for most of the cruising area, you are not permitted to scuba dive without a guide. Even snorkeling is not permitted in Laughing Bird Caye without a guide. Luckily we had a skipper on the second boat, who had contacts on several Islands to find a guide.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 02-16-2015

Yacht: Sunsail Leopard 444 with Sunsail - Road Town, Tortola

Name: Ed Harrison
Charter Dates:
1/22/15 at 6pm - 1/30/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes, very

2. Was the yacht clean and in good working condition?

yes-excellent

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes - it was in excellent condition

4. Was the boat well ventilated?

Yes - we liked it

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes-They did a very good job

6. Did you like the area you cruised?

Yes-Best in the world!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No, all you did was excellent

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

One of the best charters ever. I will return to you for my charter needs.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

No plans at this time.
 

 

Review Date: 02-13-2015

Yacht: Jeanneau 36i with Sunsail - Road Town, Tortola

Name: David Gross
Charter Dates:
1/23/15 at 6pm - 1/30/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

yes

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

We both had a great time. Everything was very organized and professional. The sunsail base is amazing.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 02-13-2015

Yacht: Jeanneau 53 with Sunsail - Road Town, Tortola

Name: Chuck Buie
Charter Dates:
2/1/15 at 6pm - 2/9/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
1
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

it was clean it had many mechanical issues

3. Was the yacht's cooking and cleaning equipment sufficient?

clean yes working no

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

no

6. Did you like the area you cruised?

yes i have sailed a few times first time with sunsail

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

The boat lady suzanne is getting a little to old to charter

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

No generator the first day. and the last day of the charter, they came out to fix it but were unable to do so, we suffured under the heat at the bight the last night. the bow thursters didnt work, the electric winch on the companion way did not work. The wifi we purchased was spotty at best. The phone was close to worthless. The overall condition of the boat was tired.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 02-11-2015

Yacht: Jeanneau 41 with Sunsail - Road Town, Tortola

Name: George Ojdrovich
Charter Dates:
1/24/15 at 6pm to 1/31/15 at 11am
Broker:
Mallorie Lewis
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

Yes; very minor issues with the dinghy which didn't really affect us and was reported to Sunsail

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes- the BVI are just fabulous

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No- you did a fine job and we had all the help and information necessary for a great trip

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

This was an absolutely wonderful week of sailing- no problems whatsoever. Everyone just loved it! Thanks for the help in organizing our first bareboat charter.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Perhaps in 2016. But I'm considering St. Vincent and the Grenadines just to see more of the Caribbean. Others of our group loved the BVI so much they'd like to return. We do not have any definite plans yet, but I'm sure we'll be discussing it later this year.
 

 

Review Date: 02-11-2015

Yacht: Sunsail 444 Premier with Sunsail - Road Town, Tortola

Name: Dave and Elaine Carey
Charter Dates:
1/30/15 at 6pm-2/6/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
3
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

no and no

2. Was the yacht clean and in good working condition?

yes and except for a faulty generator and dinghy motor & plug boat was fine

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

N/A

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

you should focus on welcoming and settling guests. Shuttle service from ferry horrid, not happy staff at docks.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Staff on site at Sunsail was terrible. The shuttle service kept us waiting to fill up the car for over 30 minutes. Very unfriendly staff at most if not all aspects, repeated requests for help, missing equipment, provisions not arrive until after 7:00.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Would not use Sunsail again. Could not recommend Sunsail due to on site staff. Boat was great, service horrid.
 

 

Review Date: 02-11-2015

Yacht: Leopard 444 Premier with Sunsail - Port Louis, Grenada

Name: Dave Riley
Charter Dates:
1/9/15 at 4pm - 1/17/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Windward Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Totally

2. Was the yacht clean and in good working condition?

Totally

3. Was the yacht's cooking and cleaning equipment sufficient?

yes, but knives seriously need sharpening.

4. Was the boat well ventilated?

Completely

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Completely

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Can't think of anuything. Great job on follow-up and follow-through

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 02-04-2015

Yacht: Jeanneau 53 with Sunsail - Road Town, Tortola

Name: Frederique Lienard
Charter Dates:
1/16/15 at 6pm - 1/24/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

so so

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

few things were not working properly, most important was the batteries were not holding the charge causing the GPS to shut off and the fridge to warm up fast. we had to sail with the engine running to keep the batteries somewhat charged, charging morning and evening with the generator was not enough. no power to some electric winches, water pump leaking but we made a temporary fix. one electric toilet had a strong odor all week long no mater how may flushes and cleaner we apply. Positive note: the sails on that boat were in great shape with a big genoa, bottom paint was recent and cockpit was big enough for 4 couples.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

next winter.
 

 

Review Date: 02-03-2015

Yacht: Leopard 444 Premier Plus with Sunsail - Road Town, Tortola

Name: Ron & Barbara Mullahey
Charter Dates:
1/17/15 at 6pm - 1/24/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

yes

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Very little wind plus food poisoning hit all 7 of us after a meal at Corsairs took their toll

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

We may do something else next year
 

 

Review Date: 02-02-2015

Yacht: Sunsail Jeanneau 41 Premier Plus with Sunsail - Rodney Bay-St. Lucia

Name: Bill Monticone
Charter Dates:
1/17/15 at 6pm - 1/31/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Windward Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes in every way, I always look forward to. Dealing with all of them

2. Was the yacht clean and in good working condition?

It was in the best condition of any charter we have ever had but then again we were the first charter, the boat had not even been named and had only a number.

3. Was the yacht's cooking and cleaning equipment sufficient?

My main complaint was the lack of sharp knifes and even though there was a knife sharpener the knifes were of such poor quality it did little to help the matter. The frying pans were two of the same size and inexpensive with handles that allowed the pans to rotate not a safe quality with hot grease on a rocking boat and not in line with the coast of the charter. We had two or three pots on board, very large larger and larger, no medium or small sauce pan. The one cork screw was of such poor quality that it broke on the first bottle of wine. In a nutshell the quality of the kitchen utensils was not in line with quality of the boat.

4. Was the boat well ventilated?

This was excellent. However why the boat came with 4 wind scoops where only 2 would ever be used i I never understood and they were in the way taking up needed storage.space.

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

It could have been more thorough but as we have sailed for many years we were sure we could fill in what was left out ourselves and we did.

6. Did you like the area you cruised?

Yes these are the best waters we have ever sailed.

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Not that I can think of

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Most likely the same time frame next year. This boat was the most trouble free boat we have ever chartered and I'm sure it was due to its being brand new. This was the 2nd year that we went with a 1st tier line having previous ally used Footloose. Last year with Sunsail I was somewhat disappointed in the condition of the boat we had. The bottom was dirty with obvious growth, some of the running riging was in such poor condition that some shives would not even turn, the velcro on much of the seating needed replacing as the cushions would continually fall to the floor and as in all previous charters the batteries were beyond their life expectancy and failed to hold a charge. These were expected from a second tier charter but now I wonder how to gauge the level of a future charter from Sunsail if it is older than a brand new boat. I can understand an older boat showing a bit of ware but the factors I have mentioned have no excuse and do more damage to a reputation than the cost of addressing them.
 

 

Review Date: 02-02-2015

 

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