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BAREBOAT CHARTER REVIEW
Name: Mr. and Mrs. Erik Pfahler
Yacht: Jeanneau 44i Premier with Sunsail - Road Town, Tortola
Charter Dates: 6/25/10 - 7/3/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes,
2. Was the yacht clean and in good working condition?
yes clean, mostly in working condition however, a few annoying issues: salt water in the bilge, broken hatch, bad stereo cockpit speakers, port side head shower didn't operate properly
3. Was the yacht's cooking and cleaning equipment sufficient?
yes, fine
4. Was the boat well ventilated?
Pretty typical for a mono
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
yes generally
6. Did you like the area you cruised?
yes very much, it was our third year in a row.
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
yes possibly next year
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
The boat was pretty worn out for a "newer premium boat".
We would recommend Sunsail provide better more comfortable cockpit cushions.
Our biggest aggravation was their policy requiring us to take the boat at 6:00 pm and spend the first night in the marina. We wasted a day of sailing. If Sunsail continues this policy we will most likely go elsewhere for our future charters.
We had another great family vacation.
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Peter McGraw
Yacht: Jeanneau 39i with Sunsail - Road Town, Tortola
Charter Dates: 6/27/10 - 7/4/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
They were largely very friendly and accommodating
2. Was the yacht clean and in good working condition?
The yacht was spotless and there were only a few issue (hatch missing screws - fixed before departure), the front head sink float switch was broken (this was not identified until at sea when the water from the sink would remain in the space, we stoped using the sink) and the outboard would not run for more than 5 minutes (they replaced it while underway)
3. Was the yacht's cooking and cleaning equipment sufficient?
We minimally used the interior stove due to heat and never used the oven. The grill worked adequately but was somewhat small.
4. Was the boat well ventilated?
Fairly well, the large hatches in the forward berth and main salon worked as wind stops. We could have used the 2 wind scoops more
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
They did an adequate job
6. Did you like the area you cruised?
The area was great
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Nope, you answered all my questions, got me a good rate and great boat
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
Sunsail and Virigin Island Sailing gave us what I expected. The boat sailed and handled very well. The motor was great when needed. The provisions were ample if not too much.
When I do it again I will fly through Beef Island vs St Thomas. If summer time I will get a boat with shore AC, the first night was rough (hot, humid and humid).
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Jason Whelan
Yacht: Leopard 43 with Skipper with Sunsail - Oyster Pond, St. Martin
Charter Dates: 5/26/10 - 6/2/10
Broker: Melody Delgado
Area Cruised: Leeward Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes. Captain was incredible and local contact in St Kitts (percy) also very nice and knowledgeable.
2. Was the yacht clean and in good working condition?
Clean, but had large leaks in aft cabins (captains and spare)
3. Was the yacht's cooking and cleaning equipment sufficient?
yes
4. Was the boat well ventilated?
Yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
Captain did- the day we started the sunsail was closed due to holiday.
6. Did you like the area you cruised?
Yes!
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No, you guys were fine, will charter again in 2-3 years. Would like to go every year if possible!
8. May we post this review on our website?
No
9. Additional comments on your charter?
Sunsail need to ensure there are no leaks with hatches, the captain got very wet during rainstorm, and tried to move cabins but the other was worse. He never complained, but it was not good for him and all his stuff to get soaked the second night.
I'd like sunsail to make this right.
Cheers
Jason
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Ms. Jenn Jones
Yacht: Beneteau 473 (4 cabin) with Sunsail - Road Town, Tortola
Charter Dates: 6/19/10 - 6/27/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes
2. Was the yacht clean and in good working condition?
Yacht was clean, minor damages, i.e. radio was not working properly
3. Was the yacht's cooking and cleaning equipment sufficient?
Galley was well stocked, cleaning supplies were not included
4. Was the boat well ventilated?
Yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
Yes
6. Did you like the area you cruised?
Yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No, job well done!
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Marcel Klarner
Yacht: Oceanis 393 with Sunsail - Road Town, Tortola
Charter Dates: 4/17/10 - 4/25/10
Broker: Joann Higgins
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
yes, very much
2. Was the yacht clean and in good working condition?
excellent
3. Was the yacht's cooking and cleaning equipment sufficient?
yes
4. Was the boat well ventilated?
yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
yes, excellent
6. Did you like the area you cruised?
yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
yes, the way the flights arrive at Tortola the requirement for one night sleep onboard wastes two days of sailing. Maybe this requirement can be lifted for recurring customers as i was.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Ken McCracken
Yacht: Oceanis 393 with Sunsail - Road Town, Tortola
Charter Dates: 5/14/10 - 5/23/10
Broker: Joann Higgins
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes
2. Was the yacht clean and in good working condition?
Yes
3. Was the yacht's cooking and cleaning equipment sufficient?
The oven did not work OR we couldn't figure it out. Our briefing did not include instructions on the oven.
4. Was the boat well ventilated?
Yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
It was rushed. The Sunsail guy said he was the only one working that day.
6. Did you like the area you cruised?
It was excellent.
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
I called your phone number on Sunday when we delayed by one day since my luggage didn't make it on my flight from Miami to St. Thomas. I wanted you to let Sunsail know. Although I left a message, I received no call back. However, it was Sunday.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
The diving was also excellent.
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. and Mrs. Shane Allen
Yacht: Leopard 384 Premier with Sunsail - Road Town, Tortola
Charter Dates: 5/1/10 (6pm) - 5/8/10 (11am)
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
yes, all was well and no issues
2. Was the yacht clean and in good working condition?
Yes, and the AC was nice for the first night a dock
3. Was the yacht's cooking and cleaning equipment sufficient?
yes
4. Was the boat well ventilated?
yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
yes
6. Did you like the area you cruised?
yes, we traveled to St. John for a couple of days and popped around the BVI islands we like last year.
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
nope, all was good.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mr. Pat Worley
Yacht: Beneteau 373 with Sunsail - Road Town, Tortola
Charter Dates: 5/7/10 - 5/14/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
In almost every occasion
2. Was the yacht clean and in good working condition?
yes
3. Was the yacht's cooking and cleaning equipment sufficient?
Very complete
4. Was the boat well ventilated?
Yes, liked the stern cabin vents
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
Went to extreme to show us how to use wind scoops, etc
6. Did you like the area you cruised?
Very much but it is getting crowded
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
We travel on American Airlines as space available guests and a large part of our piority for seats is determined by our check in time for departure. The Reception Clerks did not comprehend this and tried their best to lump us in with reservation holding passengers.
We could not get them to comprehend this system of travel.
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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BAREBOAT CHARTER REVIEW
Name: Mrs. Tori Showalter
Yacht: Oceanis 423 with Sunsail - Road Town, Tortola
Charter Dates: 4/15/10 - 4/22/10
Broker: Melody Delgado
Area Cruised: Virgin Islands
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes, very. We were there by mid afternoon, and we were able to board the boat one hour early at 5pm.
2. Was the yacht clean and in good working condition?
Yes.
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes.
4. Was the boat well ventilated?
Yes, and breeze boosters were also supplied.
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?
Yes.
6. Did you like the area you cruised?
Most definitely.
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No, everything went smoothly.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
Loved the new Sunsail base in Road Town! Nice pool to hang out at prior to boarding and after checkout.
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2216 Lakeshore Drive Nokomis, Florida 34275
www.visailing.com, Email: info@visailing.com
Phone: 800.382.9666, 941.966.9387 Secure Fax Numbers: 866.813.1230, 212.500.0028 |
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