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SUNSAIL CHARTER REVIEWS

 

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Yacht: Leopard 444 Premier with Sunsail - Road Town, Tortola

Name: Shane & Tanya Allen
Charter Dates:
3/14/15 at 6pm - 3/21/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes.

2. Was the yacht clean and in good working condition?

Yes, no issues

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes, only recommendation is a grill brush to help clean the grill between cookings.

4. Was the boat well ventilated?

Yes, best air temp of all our trips.

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes, had no problems

6. Did you like the area you cruised?

Yes,

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

All was good. Only challenge we had was using hte Sunsail provisioning. No good way to confirm they got the order and they didin't get even though we were charged for. Worked out, but require more effort than I had hoped.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

All went well as we enjoyed the week.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Uncertain at this time, but not before next year.
 

 

Review Date: 03-25-2015

Yacht: Jeanneau 36I with Sunsail - Road Town, Tortola

Name: Tom Calvert
Charter Dates:
3/14/15 at 6pm - 3/21/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

mostly

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes, numerous fans located throughout, natural ventilation was marginal

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

ok job, wasn't explained to me that dingy outboard had to be in forward gear to lift from water

6. Did you like the area you cruised?

loved it

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no, your service was excellant

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 03-24-2015

Yacht: Leopard 444 with Sunsail - Road Town, Tortola

Name: Russ and Linda Doran
Charter Dates:
3/14/15 at 6pm - 3/21/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
3
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes very friendly, especially the manager Saturday morning. However, the customer service representative, Michelle who was rude.

2. Was the yacht clean and in good working condition?

No

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Average. there were a few items along the way we realized they didn't discuss with us. But we figured it out.

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Melody did a great job.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Boat was pretty beat up; including safety issue problems. 1. the webbing holding the nets frayed during sailing and broke 2. mold and rust in the fresh water lines/tanks......not usable 3. Two cabin doors would not stay latched closed while under sail 4. Refrigeration door was leaking grease on the floor making it slippery, and ball bearings fell out each time it was opened. Did not keep the food cold. Freezer worked great. 5. The auto-start button on the stove worked intermittently, using matches was fine. 6. We asked when creating the provisioning list if the grill was charcoal or propane. Being told charcoal, we purchased several bags....but it was propane and not enough The boat not being properly provisioned cost us a lot of delay time: 6. Salon cushion was not on board, we asked Saturday night and again first thing Sunday morning. It took an additional 2 hours for them to find the cushion. 7. The wrong water toys also took additional time to be located and brought to the boat. 8. Food Provisioning was poor: incomplete, numerous "replacements" that were not equivalent, poor quality meat, some dairy products were 2 days from expiration date. Went to Rite-Way twice to fill-in. And again on Virgin Gorda 9. Not enough linens for 8 people and 5 beds ********Sunsail did not answer their phone while we were sailing ~Another Marina helped us repair the nets ~We purchased a lot of extra bottled water and paid to shower ashore

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

unsure
 

 

Review Date: 03-23-2015

Yacht: Jeanneau 41 Premier Plus with Sunsail - Marigot Bay, St. Lucia

Name: Daniel Prochaska
Charter Dates:
3/1/15 at 6pm - 3/8/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Windward Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Great

2. Was the yacht clean and in good working condition?

Great

3. Was the yacht's cooking and cleaning equipment sufficient?

Great

4. Was the boat well ventilated?

Great

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

St lucis Staff suggested overnight locations on St Vinvent (Rock side café) and bequia along with names and phone numbers that were very helpful. Great Staff

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

45'-50' cat in the BVI early 2016 bareboat
 

 

Review Date: 03-20-2015

Yacht: Jeanneau 41 with Sunsail - Road Town, Tortola

Name: Jim Ewing
Charter Dates:
3/1/15 at 6pm to 3/8/15 at 11am
Broker:
Mallorie Lewis
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

Yes

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes - of course it is an amazing location

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Next year (Winter) - perhaps Antigua
 

 

Review Date: 03-20-2015

Yacht: Leopard 444 Premier with Sunsail - Road Town, Tortola

Name: Stuart Sheldon
Charter Dates:
2/5/15 at 6pm - 2/12/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Very

2. Was the yacht clean and in good working condition?

Very

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

loved it

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

all was good

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

After doing charters in 2014 and 2015, we will be taking 2016 off. Keep me posted on any changes.
 

 

Review Date: 03-18-2015

Yacht: Sunsail Jeanneau 41 Classic with Sunsail - Road Town, Tortola

Name: Lou Colombo
Charter Dates:
2/17/15 at 6pm - 2/25/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

So So Navigation Unit wuld not pivot and face tiller. Mainsail difficult to raise and lower

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

Just ok

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No Thanks for your help

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Joann was greatt

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Nt sure
 

 

Review Date: 03-15-2015

Yacht: Jeanneau 38 - Premier with Sunsail - Road Town, Tortola

Name: Patrick Wilhelm
Charter Dates:
2/26/15 at 6pm to 3/6/15 at 11am
Broker:
Mallorie Lewis
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes very much

2. Was the yacht clean and in good working condition?

The yacht was clean but the engine was not in good working condition a

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes. I could have personally asked more questions on the rigging but I told the staff that I was all set with the rigging

6. Did you like the area you cruised?

Absolutely!!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No. The issues were addressed timely although the engine problem did persist.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Perhaps in March of 2016
 

 

Review Date: 03-10-2015

Yacht: Sunsail Leopard 464 Classic with Sunsail - Road Town, Tortola

Name: Steve and Jennifer Dalgarno
Charter Dates:
2/8/15 at 6pm - 2/16/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Very much so

2. Was the yacht clean and in good working condition?

Yes

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes, we had several requests prior to departure and the staff was very accommodating

4. Was the boat well ventilated?

Yes, however we had showers every night so we had to close up boat and use A/C which worked very well

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Simone was excellent

6. Did you like the area you cruised?

Loved it

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Trip was everything everyone hoped it would be!!

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Couldn't have asked for better family vacation! Definitely a bucket list adventure!

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Not sure, however getting a lot of interest from friends who have seen pics and expressed an interest in putting together a trip. So we'll see
 

 

Review Date: 03-09-2015

Yacht: Sunsail Leopard 464 Classic with Sunsail - Road Town, Tortola

Name: Steve and Jennifer Dalgarno
Charter Dates:
2/8/15 at 6pm - 2/16/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes Great!

2. Was the yacht clean and in good working condition?

Yes TV and DVD did not work and they did not tell us till we returned that something could have been done!! We did let them know before we left!

3. Was the yacht's cooking and cleaning equipment sufficient?

Could have used a bigger fry pan. We had to get a perk pot before leaving they only had a small electric

4. Was the boat well ventilated?

YES

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Loved it!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Should have been more specific as to how important it is to use a Sunsail Only Cab at the airport!!! My son and Daughter inlaw had a horrible experience!! they were dropped off at the wrong marina and had to walk at night not know where to go or how to get in touch with anyone. With all their bags in tow!!!

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

It was all good! We had a wonderful Captain who did a lot of research before be arrived. He has been several times before. He had everything charted out and was able to make changes due to weather when ever necessary

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Possibly next year
 

 

Review Date: 03-02-2015

Yacht: Leopard 444 with Sunsail - Road Town, Tortola

Name: B&G K...
Charter Dates:
2/7/15 at 6pm - 2/14/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

yes

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

love the bvi

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes, Initials only please.

9. Additional comments on your charter?

I preferred the Sunsail Leopard 444 to Moorings boats of comparable size. The forward salon was nice. The winch in the cockpit was convenient for raising the main without assistance. One exception was the absence of a conventional mainsheet traveler. I didn't care for the two mainsheet arrangement on the 444.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 03-02-2015

Yacht: Leopard 384 with Sunsail - Road Town, Tortola

Name: G&C R...
Charter Dates:
2/10/15 at 6pm - 2/17/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes -- they were great!

2. Was the yacht clean and in good working condition?

yes

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes -- briefing was quick and we missed a few things and had a few questions once we were out -- but we figured things out

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes, initials only please

9. Additional comments on your charter?

Loved the Sunsail base set up! Boat was great!

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

within the next 2-3 years
 

 

Review Date: 03-02-2015

Yacht: Leopard 444 with Sunsail - Grenada

Name: Ken Allman
Charter Dates:
1/28/15 at 6pm - 2/21/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Windward Islands
Overall Rating:
3
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

yes but had issues during our trip

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

sort of

6. Did you like the area you cruised?

loved it

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no, you were great

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 03-02-2015

Yacht: Jeanneau 44i (3 cabin) with Sunsail - Road Town, Tortola

Name: Marv Meier
Charter Dates:
2/15/15 at 6pm - 2/25/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
2
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

No, the boat was very tired and many items were either broken or simply not working. I needed to repair hinges, ladders, main table and lockers. The batteries were the most frustrating!! We ran our boat two plus hours at 1600 RPM twice daily as instructed but at least twice daily we has low battery warnings flashing on our nav panel. The engine battery was the worst as there were several occasions where it did not start the engine. On our last day the engine stopped running while under way at low speed and it took about 5 min to restart it with the moter barely turning over!! This was not relaxing or enjoyable.

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

The staff member only had general knowledge of the yacht. We had to learn several parts of the boat together and several aspects of the boat were not even explained.

6. Did you like the area you cruised?

Yes!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Only to make it more clear of the age of the boat we were taking out. We would not accept a boat of this age again.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

This boat either should be retired from Sunsail or undergo significant updates. The GPS was very old and the screen was at best 6 inches with no SOG feature, the knot meter did not work, the wind meter did not work for the first 5 days. In addition the teak and overall finish of the boat was very tired.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Most likely in 2 years
 

 

Review Date: 03-02-2015

Yacht: Jeanneau 44i (4-cabin) with Sunsail - Road Town, Tortola

Name: Walter Bevilacqua
Charter Dates:
2/21/15 at 6pm - 2/28/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes, fantastic

2. Was the yacht clean and in good working condition?

Yes, had a few issues. see below

3. Was the yacht's cooking and cleaning equipment sufficient?

perfect

4. Was the boat well ventilated?

yes, for a monohaul :)

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes, great job

6. Did you like the area you cruised?

perfect

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No, everything was great.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Boat issues: ( I told Sunsail about these issues) 1. Leaking fuel tank line on dingy. (we worked through it, we had to disconnect and reconnect every time that we ran it) 2. Broken zipper on Bimini. 3. Jammed slug on main. We were able to free it.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Next year. 10 days, will be looking for a Catamaran... We don't have dates yet.
 

 

Review Date: 03-02-2015

Yacht: Sunsail Leopard 384 Classic with Sunsail - Placencia, Belize

Name: David Hamman
Charter Dates:
2/7/15 at 6pm-2/14/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Belize
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

The boat was clean. I believe there was a problem with the generator? An alarm went off a couple of nights because of a low battery? Nothing major though.

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

I don't think so.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Joann Higgins was very helpful in preparing us for our charter and responded promptly to any questions we had. Shane Young our skipper was both professional and personable in regards to being the captain of our boat. He had a great personality and was a perfect fit for our crew.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 02-27-2015

Yacht: Sunsail Leopard 444 Premier with Sunsail - Placencia Belize

Name: William and Rebecca Vickers
Charter Dates:
2/07/15 at 6pm-2/14/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Belize
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Very much

2. Was the yacht clean and in good working condition?

Yes and worked perfectly

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes. Would of loved a blender and sharper knives.

4. Was the boat well ventilated?

Had a/c but it was also well ventilated without a/c on Our 2nd boat did not have a/c and nights were generally cool and they did not feel they needed it during our week

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

Very much !!!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Although Belize was challenging due to recent changes in Belize laws stemming from 2 charter boats damaging reefs, it was well worth the effort Possibly due to the reef damage, the chart briefing was the most extensive I have heard The Belize cruising guide is not very detailed or accurate in some areas, only as a comparison to other popular bareboat destinations in the Caribbean. As a suggestion, Sunsail should allow charters to go to Glovers Atoll and/or make it easier to hire a skipper for 1-2 days. Navigation out there was far easier than some of the sailing inside the barrier reef. One of our crew members kite boarded out there from Tobacco Caye. It was wonderful out on the Atoll especially regarding the diving, snorkeling, and fishing. Skippers apparently don't mind sleeping on the kitchenette birth for the short period We were lucky enough to get a skipper while down in Placencia thru the help of the base manager. We enjoyed the skipper so much he asked him to stay an extra few days. Giving the new laws requiring bare boats to pay for reef damage they cause, (the prices are too high based on what we heard), I would recommend boats getting a skipper if possible, as an insurance policy. If not, consider getting your own insurance to cover reef damage. The paper charts and GPS charts can not be completely relied on as they tell you in the chart briefing. The navigation is not that difficult if their is good visibility and your vigilant. We covered a lot of ground, more than most bare boats since we had a skipper on the second boat. We believe the new Belize laws for chartering will be beneficial to protecting the reefs. This is only a good thing. During our charter, we found a large fishing net that had drifted onto the reef and had caused moderate amounts of reef damage including killing 40+ groupers, 2 turtles, and numerous other species. The understaffed Belize Police Authority, Marine rangers, and our diving guide took this all very seriously. There are a couple dive shops on the Islands not mentioned in the Belize cruising guide. Also though, for most of the cruising area, you are not permitted to scuba dive without a guide. Even snorkeling is not permitted in Laughing Bird Caye without a guide. Luckily we had a skipper on the second boat, who had contacts on several Islands to find a guide.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 02-16-2015

Yacht: Sunsail Leopard 444 with Sunsail - Road Town, Tortola

Name: Ed Harrison
Charter Dates:
1/22/15 at 6pm - 1/30/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes, very

2. Was the yacht clean and in good working condition?

yes-excellent

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes - it was in excellent condition

4. Was the boat well ventilated?

Yes - we liked it

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes-They did a very good job

6. Did you like the area you cruised?

Yes-Best in the world!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No, all you did was excellent

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

One of the best charters ever. I will return to you for my charter needs.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

No plans at this time.
 

 

Review Date: 02-13-2015

Yacht: Jeanneau 36i with Sunsail - Road Town, Tortola

Name: David Gross
Charter Dates:
1/23/15 at 6pm - 1/30/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

yes

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

We both had a great time. Everything was very organized and professional. The sunsail base is amazing.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 02-13-2015

Yacht: Jeanneau 53 with Sunsail - Road Town, Tortola

Name: Chuck Buie
Charter Dates:
2/1/15 at 6pm - 2/9/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
1
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

it was clean it had many mechanical issues

3. Was the yacht's cooking and cleaning equipment sufficient?

clean yes working no

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

no

6. Did you like the area you cruised?

yes i have sailed a few times first time with sunsail

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

The boat lady suzanne is getting a little to old to charter

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

No generator the first day. and the last day of the charter, they came out to fix it but were unable to do so, we suffured under the heat at the bight the last night. the bow thursters didnt work, the electric winch on the companion way did not work. The wifi we purchased was spotty at best. The phone was close to worthless. The overall condition of the boat was tired.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 02-11-2015

Yacht: Jeanneau 41 with Sunsail - Road Town, Tortola

Name: George Ojdrovich
Charter Dates:
1/24/15 at 6pm to 1/31/15 at 11am
Broker:
Mallorie Lewis
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes

2. Was the yacht clean and in good working condition?

Yes; very minor issues with the dinghy which didn't really affect us and was reported to Sunsail

3. Was the yacht's cooking and cleaning equipment sufficient?

Yes

4. Was the boat well ventilated?

Yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Yes

6. Did you like the area you cruised?

Yes- the BVI are just fabulous

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

No- you did a fine job and we had all the help and information necessary for a great trip

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

This was an absolutely wonderful week of sailing- no problems whatsoever. Everyone just loved it! Thanks for the help in organizing our first bareboat charter.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Perhaps in 2016. But I'm considering St. Vincent and the Grenadines just to see more of the Caribbean. Others of our group loved the BVI so much they'd like to return. We do not have any definite plans yet, but I'm sure we'll be discussing it later this year.
 

 

Review Date: 02-11-2015

Yacht: Sunsail 444 Premier with Sunsail - Road Town, Tortola

Name: Dave and Elaine Carey
Charter Dates:
1/30/15 at 6pm-2/6/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Virgin Islands
Overall Rating:
3
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

no and no

2. Was the yacht clean and in good working condition?

yes and except for a faulty generator and dinghy motor & plug boat was fine

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

N/A

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

you should focus on welcoming and settling guests. Shuttle service from ferry horrid, not happy staff at docks.

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Staff on site at Sunsail was terrible. The shuttle service kept us waiting to fill up the car for over 30 minutes. Very unfriendly staff at most if not all aspects, repeated requests for help, missing equipment, provisions not arrive until after 7:00.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Would not use Sunsail again. Could not recommend Sunsail due to on site staff. Boat was great, service horrid.
 

 

Review Date: 02-11-2015

Yacht: Leopard 444 Premier with Sunsail - Port Louis, Grenada

Name: Dave Riley
Charter Dates:
1/9/15 at 4pm - 1/17/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Windward Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Totally

2. Was the yacht clean and in good working condition?

Totally

3. Was the yacht's cooking and cleaning equipment sufficient?

yes, but knives seriously need sharpening.

4. Was the boat well ventilated?

Completely

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

Completely

6. Did you like the area you cruised?

Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Can't think of anuything. Great job on follow-up and follow-through

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?


 

 

Review Date: 02-04-2015

Yacht: Jeanneau 53 with Sunsail - Road Town, Tortola

Name: Frederique Lienard
Charter Dates:
1/16/15 at 6pm - 1/24/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
4
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

so so

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

few things were not working properly, most important was the batteries were not holding the charge causing the GPS to shut off and the fridge to warm up fast. we had to sail with the engine running to keep the batteries somewhat charged, charging morning and evening with the generator was not enough. no power to some electric winches, water pump leaking but we made a temporary fix. one electric toilet had a strong odor all week long no mater how may flushes and cleaner we apply. Positive note: the sails on that boat were in great shape with a big genoa, bottom paint was recent and cockpit was big enough for 4 couples.

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

next winter.
 

 

Review Date: 02-03-2015

Yacht: Leopard 444 Premier Plus with Sunsail - Road Town, Tortola

Name: Ron & Barbara Mullahey
Charter Dates:
1/17/15 at 6pm - 1/24/15 at 11am
Broker:
Melody Delgado
Area Cruised:
Virgin Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

yes

2. Was the yacht clean and in good working condition?

yes

3. Was the yacht's cooking and cleaning equipment sufficient?

yes

4. Was the boat well ventilated?

yes

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

yes

6. Did you like the area you cruised?

yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

no

8. May we post this review on our website?

Yes

9. Additional comments on your charter?

Very little wind plus food poisoning hit all 7 of us after a meal at Corsairs took their toll

10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

We may do something else next year
 

 

Review Date: 02-02-2015

Yacht: Sunsail Jeanneau 41 Premier Plus with Sunsail - Rodney Bay-St. Lucia

Name: Bill Monticone
Charter Dates:
1/17/15 at 6pm - 1/31/15 at 11am
Broker:
Joann Higgins
Area Cruised:
Windward Islands
Overall Rating:
5
5 being the highest 0 being the lowest


We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Sunsail friendly and accommodating?

Yes in every way, I always look forward to. Dealing with all of them

2. Was the yacht clean and in good working condition?

It was in the best condition of any charter we have ever had but then again we were the first charter, the boat had not even been named and had only a number.

3. Was the yacht's cooking and cleaning equipment sufficient?

My main complaint was the lack of sharp knifes and even though there was a knife sharpener the knifes were of such poor quality it did little to help the matter. The frying pans were two of the same size and inexpensive with handles that allowed the pans to rotate not a safe quality with hot grease on a rocking boat and not in line with the coast of the charter. We had two or three pots on board, very large larger and larger, no medium or small sauce pan. The one cork screw was of such poor quality that it broke on the first bottle of wine. In a nutshell the quality of the kitchen utensils was not in line with quality of the boat.

4. Was the boat well ventilated?

This was excellent. However why the boat came with 4 wind scoops where only 2 would ever be used i I never understood and they were in the way taking up needed storage.space.

5. Did the staff at Sunsail do a good job familiarizing you with the yacht and it's equipment?

It could have been more thorough but as we have sailed for many years we were sure we could fill in what was left out ourselves and we did.

6. Did you like the area you cruised?

Yes these are the best waters we have ever sailed.

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

Not that I can think of

8. May we post this review on our website?

Yes

9. Additional comments on your charter?



10. It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?

Most likely the same time frame next year. This boat was the most trouble free boat we have ever chartered and I'm sure it was due to its being brand new. This was the 2nd year that we went with a 1st tier line having previous ally used Footloose. Last year with Sunsail I was somewhat disappointed in the condition of the boat we had. The bottom was dirty with obvious growth, some of the running riging was in such poor condition that some shives would not even turn, the velcro on much of the seating needed replacing as the cushions would continually fall to the floor and as in all previous charters the batteries were beyond their life expectancy and failed to hold a charge. These were expected from a second tier charter but now I wonder how to gauge the level of a future charter from Sunsail if it is older than a brand new boat. I can understand an older boat showing a bit of ware but the factors I have mentioned have no excuse and do more damage to a reputation than the cost of addressing them.
 

 

Review Date: 02-02-2015

 

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